Mediator

Academic Mediator: At the Heart of Dispute Resolution

In a setting where conflicts can sometimes seem unavoidable, Ibn Tofail University has taken a significant step by establishing the role of an academic mediator. This initiative aims to resolve disagreements fairly while fostering communication and clearing up misunderstandings. As an impartial and skilled intermediary, the mediator serves as a facilitator between conflicting parties, whether students, faculty members, administrative staff, or university employees. The primary goal is to resolve disputes informally and confidentially, without resorting to formal judicial procedures.

This appointment reflects Ibn Tofail University’s deep commitment to constructive conflict resolution. Rather than promoting confrontation or litigation, the university encourages open dialogue, collaboration, and mutually acceptable solutions. This approach fosters a more harmonious work and learning environment, strengthening bonds within the university community.

The mediator is responsible for resolving a wide range of conflicts involving members of the university. This may include academic disputes between students and teachers, disagreements among colleagues regarding research projects or professional responsibilities, or misunderstandings between administrative staff, employees, and students over logistical, administrative, and other issues. The mediator’s commitment to justice and compassion guides every step of the process, helping parties find common ground and build stronger relationships within the university.

The mediator’s strength lies in the ability to transform conflicts into opportunities for positive growth and collaboration. By nurturing an environment conducive to open and respectful discussions, they guide conflicting parties in exploring the roots of their disagreements. Through their expertise in communication and compassionate neutrality, the mediator encourages participants to consider innovative solutions and find a common path forward.

The empathetic approach recommended to the mediator by Professor Mohamed Larbi KERKEB, President of Ibn Tofail University, allows individuals in conflict to feel heard, valued, and reassured, helping to reduce tensions and rebuild trust among all members of the university. By providing a safe space to express concerns and needs, the mediator facilitates constructive dialogue leading to solid and mutually acceptable resolutions.